Dietary Requirements & Allergies

We are pleased to accommodate many dietary requirements wherever possible. If you or a member of your party has any allergies, intolerances or dietary requirements, please let us know when making your reservation. Whilst we will always do our best to accommodate your needs, our menus are carefully curated and we are unable to offer bespoke dishes outside of our current offering.

Please note: Due to the nature of our small open kitchen and the risk of cross-contamination, we are unfortunately unable to cater safely for guests with nut allergies or coeliac disease. Whilst we take every reasonable precaution, we cannot guarantee an allergen-free environment, and guests choosing to dine with these allergies do so at their own discretion.

Children

Children are always very welcome at Regency House. Whilst we do not offer a dedicated children’s menu, our team will be delighted to help you choose dishes from our menu that are suitable for younger guests. As our dining spaces are intimate by design, we try to avoid pushchairs in the restaurant wherever possible. If bringing a pushchair is essential, or if you require a highchair, please let us know when making your reservation so we can allocate the most suitable table for your visit.

Dogs

We love dogs at Regency House. However, due to the open-plan nature of our kitchen and restaurant, dogs are not permitted within the hotel or restaurant. Guests staying in our dog-friendly suite are welcome to enjoy in-room dining with their four-legged companion. Assistance dogs are welcome throughout the property.

Accessibility

Regency House is fully accessible, and we are committed to ensuring every guest enjoys a comfortable and welcoming experience. If you or a member of your party has any accessibility requirements, please let us know at the time of booking so we can allocate the most suitable table and make any necessary arrangements before your arrival.

Our Cancellation Policy

We kindly ask that any cancellations or reductions are made at least 24 hours prior to your reservation. Cancellations, reductions in guest numbers or no-shows within 24 hours of your booking will incur a charge of £35 per guest.

As a small independent business, every reservation makes a meaningful difference. This policy helps protect us from the impact of last-minute cancellations and no-shows.

Wherever possible, we will always endeavour to reallocate your table and, if we are successful, any applicable cancellation charges will be waived and refunded.

We greatly appreciate your understanding and support.